Missing PayPal credit refund

[DavydH]

• Hello all,

Im hoping you guys can help, I made a purchase of just over £508 on the 13th April for some car parts using my PayPal credit account, shortly after making this purchase the seller contacted me letting me know that there would be a delay of approximately 5 weeks before I would receive the item, they asked if I would like to wait or receive a refund, I opted for a refund and they kindly obliged, the refund transaction was completed an I could see this in my recent transactions.

My problem is this refund still hasn't been allocated to my PayPal credit account so the transaction of £508 is still live on my credit account, how long before this is updated? 

[kernowlass · Accepted solution]

@DavydH 

https://www.paypal.com/uk/smarthelp/article/FAQ2850