MasterCard payment declined

ES0310
Contributor
Contributor

Hi, did anyone have issues with paying by MasterCard via PayPal? One of my friends MasterCard payment was declined after several tries. According to the error message her card’s expiry date was wrong even though she updated her card details on PayPal. Any advice? Many thanks in advance. Eszter

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi ES0310, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest asking your friend to contact us directly via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.

 

- Siobhan

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ES0310
Contributor
Contributor

Thank you 

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