Made a re-occurring payment without an account - no email, how do I cancel?

Andrew987654
New Community Member

Made a re-occurring payment without an account - no email, how do I cancel? I made an account to try and sort it but no idea how I could link the payment to this account or anything to try and cancel.

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1 REPLY 1

S_Ameen
PayPal Employee
PayPal Employee

Hi @Andrew987654 

 

Welcome to the PayPal Community! I understand your concern to cancel the recurring payment from a guest account. If you have made the payment using a guest account then the transaction will not reflect in your PayPal account. You need to contact the merchant and ask them to cancel it from their end. If you are unable to contact the merchant and billing agreement is not canceled then you can contact us directly from your PayPal account. You can also contact us by clicking on Contact us at the bottom of the PayPal website. Alternatively, you can send a DM via Facebook and PM via Twitter for further assistance. 

 

I hope the provided information is helpful to you.

 

Ameen

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