Invoice on hold for no reason.

chimaster5000
Contributor
Contributor

My employer pays through PayPal. We all send our invoices near the same time. When my employer pays us it goes directly into everyones accounts accept mine, it's put on hold. This is the second time this has happened. Do I need to change my PayPal settings so this wont happen anymore, or does anyone have any other advice?

 

I've even had my co workers look at my invoice to see if there's any reason why it would be put on hold, but we cannot see any differences in the way our invoices were sent.

Login to Me Too
2 REPLIES 2

TonyTam
Contributor
Contributor

It could be so the automatic PayPal monitoring system (uses AI) find your account more risky at some reason.

Puts on hold to prevent fraud. A possible thing.

 

Try to contact PayPal support directly call via phone or write them from within your account to sort things out right.

Good luck!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.