PayPal Community

mmschian · ‎Jun-03-2023

Hi , I sent an invoice to my customer yesterday with the amount of $56.02 but I received only $4.84 , why this happened?

sharpiemarker · ‎Jun-03-2023

Did you enable “allow partial payments” option on invoice?

And PayPal invoices generate goods and services payments so PayPal deducts a fee, too.

Contact customer service, they could take a look as forum users aren’t equipped to handle account specific issues:

Click Message Us or Call Us option below the Common Issues section.

Or reach out to PayPal at Facebook or Twitter:

Kudos & Solved are greatly appreciated. 🙂

sharpiemarker · ‎Jun-03-2023

Did you enable “allow partial payments” option on invoice?

And PayPal invoices generate goods and services payments so PayPal deducts a fee, too.

Contact customer service, they could take a look as forum users aren’t equipped to handle account specific issues:

Click Message Us or Call Us option below the Common Issues section.

Or reach out to PayPal at Facebook or Twitter:

Kudos & Solved are greatly appreciated. 🙂

Invoice issue