If I haven't active my Paypal Balance Account, can the refund be sent to my actual bank account?

[Khanhph]

Recently an amount of money has left my bank account due to payment for online purchase. However, my order got canceled and I haven't received my money back. I was told the money will fall off my Paypal account within 30 days. But when I access the app, it doesn't show the Paypal balance and says that I'll need to unlock new features and get a Paypal Balance Account. So does that mean the money can't be sent back to my account if I don't active the Paypal balance account? Can I request them to send the money back to my actual bank account that has been linked to my Paypal account? And if I can not, what could I do in this situation to receive my money back because I don't want to active the Paypal balance account?

[kernowlass · Accepted solution]

@Khanhph 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed/cancelled it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212