Hello @ishowronaldo , Welcome and thank your for posting your concern. We are sorry to hear about the issue with your order and we understand how frustrating this must be for you. Often, contacting the seller directly is the quickest way to resolve the problem. However, if you are unable to reach a solution and having doubts regarding the order and seller activity, you have the option to escalate the matter to a claim. For further assistance, I recommend reviewing the relevant help center article such as How do I open a dispute with a seller? , & How do I escalate a PayPal dispute to a claim? for more detailed information.
You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.
Hope this information is helpful for your!
Warm Regards, Ajay If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
