I think I have done recurring payment with PayPal guest account, I need it to be canceled.

[RikuLempi]

I think I have done reccuring payment with Paypal guest account, I need it to be canceled.  I got paypal receipt to an email that wasnt linked to any of my paypal accounts. I added the email now to my primary account but i still cant see the payment i want to cancel in reoccuring payments section. Please, staff help me. It's a lot of money I'm losing if I can't cancel it.

[kernowlass]

@RikuLempi 

If you paid as a guest buyer then contact the card you used to pay for the subscription and ask them to cancel it?

[RikuLempi]

Doesn't seem like I can do it. They say I need to contact the company that gets the payment. But they want me to cancel it through paypal....so it circulates back to the original issue.

[PayPal_Bindu]

Hello @RikuLempi 

Thank you for writing in the PayPal Help Community and welcome!

Thanks for the help @kernowlass! I see you're looking to cancel the recurring payment set up. As the recurring payment set up was processed through PayPal Guest check out, please try to contact the merchant first in order to get it canceled and the contact options to reach the merchant can be found in the payment confirmation email you have received from PayPal. If you're not able to cancel it through the merchant, please reach out to PayPal support team to help you further and click here for the contact options of PayPal. 

Best wishes,

Bindu