I sent my goods then funds never left pending and were cancelled

cherylriley559
Contributor
Contributor
When my item was paid for it went into pending , I messaged PayPal who confirmed it had left their bank and would clear into my PayPal in 7-10 days , it has now been cancelled so I’ve sent my parcel and not received payment. What can I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@cherylriley559 

 

If it was pending as an echeque then there is normally a clearance date. Paypal warns you not to send anything until the echeque clears.

The agent was correct the funds may have been requested from the buyers bank but if there are not enough funds to fund the purchase then the echeque may fail.

 

The only time payments are instantly credited to the seller are when someone funds them via a card OR they fund it via their bank (echeque) BUT have a back up card on their paypal account as well that paypal can use if the echeque fails. If its just a bank account then it goes as an echeque and you have to await the echeque clearance.


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Kudos / Solution appreciated.
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