I sent money to someone and they received less than supposed to

madd0
Contributor
Contributor

I am from DR.

I sent money to someone in Mexico.

In theory the fees are 5.4% of the money sent + 0.30 fixed fee

When they received the money, even though I did maths to make sure I paid enough, they got less than supposed.

It was a $5 payment and I sent 5.61 to include a 5.4% discount making it 5.31 and then substract 0.30. In theory, they should have received 5.01 and they got 4.97 instead . I know it's just 3 cents, but what if it was a 50 or 500 USD payment? I need to know if there is a fee I am not aware of in these transactions, or so. To make it clear both the payment and the reception were in USD, no convertion

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1 REPLY 1

Santosh21
PayPal Employee
PayPal Employee

Hello @madd0,

Welcome to Community!

I understand your concern regarding the fees for sending money. Please click on the link for more information about the fees.

I hope this information has been helpful to you.
Santosh

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