I sent money from my Mpesa phone to PayPal but it has not reflect on my PayPal

Nugu1
Contributor
Contributor
I sent money from my Mpesa phone to PayPal but it has not reflect on my PayPal
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3 REPLIES 3

PayPal_Tricia
Moderator
Moderator

Hi @Nugu1

 

I can certainly understand how that can cause some concern. 

 

Most M-Pesa transfers are completed within 3 business days, but at times can take a bit longer. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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Nugu1
Contributor
Contributor
My bank account was linked then I checked it the PayPal have taken 2 X money but have not refund me please help
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PayPal_JonK
Moderator
Moderator

Hello @Nugu1,

 

Sorry to hear you're running into some issues with Mpesa transfers. I'd recommend reaching out to Mpesa Support for further assistance. 

 

Good luck!

 

 - Jon K


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