I paid money to the wrong account. How do I get my money back?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I paid a translator for her services a few days ago. It turns out that her email address is linked to her Paypal account in another country, and she prefers the money in her American account.
I paid her again using a different email address. How do I get the money back from the first transaction?
She will speak with Paypal on my behalf and explain the situation. I also have proof of my second payment.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @CarolDP,
Thank you for your post! I'm sorry to hear that the payment was sent to an account that the recipient did not prefer to use. The recipient has the option to refund the payment from within her account.
For your protection, never re-send funds until you have received a refund. This will prevent the possibility of a double-charge.
I hope this helps!
Olivia
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- How to recover account with no access to email or phone in Managing Account Archives
- Can't receive money (no receive button) on old account (Ukraine). in Wallet Archives
- Got someone sending me money asking for payment to recieve in Transactions Archives