I need help!! I can't transfer money from my wallet to my bank account!

Mimi_2021
Contributor
Contributor
I used to send money from my master card normally to other paypal users.. but today and for the first time I received an amount from a user and is supposed to transfer it to my card. When I clicked on transfer to my card and after inserting all my card details I got this message "your MasterCard debit isn't eligible for instant transfers". Please help! I really need this amount in my bank account! I also called my bank and they said they have no idea I need to check with paypal! Help plz
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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @Mimi_2021,

 

Thank you for your funds and welcome to the Community Forum!

 

It sounds like your card is not eligible for withdrawals. Please note that not all Mastercards are eligible for withdrawals once added on PayPal. You can still add your bank account and use it to withdraw your funds. 

 

I hope this helps!

Martina

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