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I made a few orders online from a retail store. I ended up not picking them and the charges were refunded - as per their email.
I however changed and deleted the associated email address before they refunded to. I still haven't received the refund, and I assume it's because I changed my email address. Should I contact Paypal?
Hi everyone! Thank you @yisuspride for your time and help on this this thread!
@Suppertime2014, I'm sorry to hear you've run into some issues with a recent transaction. Depending on how the merchant refunds the transaction, there shouldn't be an issue receiving it. If the merchant sends the refund as a separate transaction to the old email address, thats when you would need to re-add and confirm that old email. If they just send it as a regular refund, there shouldn't be any issue receiving it to your original funding source.
My apologies for any inconvenience this may cause,
- Jon K