I'm unable to subscribe to a service on paypal

Lummi123
Contributor
Contributor

Paypal.png

I am unable to subscribe to any service on PayPal, the plan works and I get sent to the 'Accept and Subscribe' page, with all my info and credentials correct, but when I hit accept, the page reloads and nothing happens, then I click again and get an error message, and it's been like this for several days now. It's really frustrating. Yes, I have sufficient funds, I have tried to clear browser cache and use different browers, and even reached out to the support of the site I was trying to subscribe to, but they also insist it's an error on PayPal's end.

Login to Me Too
1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @Lummi123,

 

Welcome and thank your for posting your concern. 

We are sorry to hear that you are unable to complete the subscription process. Requesting you to reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. You can also refer the help centre article to know the steps to contact customer support.

Hope this information is helpful for your!
Warm Regards,
Shradha 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.