I'm disabled and i get paid through direct deposit

Brianmcmurry
Contributor
Contributor

I'm disabled and i get paid through direct deposit, my mom is a senior and sent me money to buy a bed and accidentally hit the seller button. pay pal wont let me access my account and i dont have any food or water for 72 hours

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2 REPLIES 2

Brianmcmurry
Contributor
Contributor

i had a traumatic brain injury 

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PayPal_Bindu
Moderator
Moderator

Hello @Brianmcmurry 

 

Thank you for posting your question in the PayPal Help Community!

 

Sorry to hear that you're not able to access the money sent to your PayPal account. I truly understand how difficult that can be for you! When you receive a goods & services payment, the funds will be held by standard 21 days hold. Delaying funds availability is a common industry practice which is implemented to ensure the secure use of PayPal. Here's are the articles with the information about payments holds and speed up process to release the funds :

 

Why is my payment on hold or unavailable?

How can I release my payment on hold?

I hope this information helps you,

Bindu

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