I keel getting sent to a blank checkout page

[Suphia]

Everytime i try to buy digital product and proceed to the checkout, it will send me to a blank checkout page. This has been going for 4 days already. Why is this happening and how do I solve it? 

I've already turned on accept all cookies and cleared cache, used different internet browsers and it still doesnt work.

[SteveStuartDJ]

It sounds like it could be the shop that's at fault? I've had problems with mine which I'm trying to resolve.

[Suphia]

I've emailed the shop and have tried multiple ways to fix it but no luck. Then it told me to send an inquiry to paypal

[PayPal_Bindu]

Hello @Suphia and @SteveStuartDJ,

Welcome to our community help forum and thanks for posting!

I am sorry to know that you're facing issues while making a payment. As you mentioned about getting a blank page at the time of check out, it could be a technical glitch, Please make sure you are logging from a secure location and avoid using any VPN’s or Proxy Servers. Please try to complete the check out using a different device to see if this works. If the error persists, please reach out to our customer support team through the available contact options on our website.

Good luck!

Bindu