I have made a withdrawal to my card but it has been over 2 hours and I still haven't received money

Quarxn
New Community Member

I have only received receipts on my email and an email saying that the money should be in my card although I haven't received and money.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Quarxn 

 

Have you withdrawn funds before?
Are you withdrawing to a bank account or debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?
Is any debit cards billing address the same as your paypal account address?
Have you tried another browser / cleared your history/cache?
Have you tried withdrawing to the app?



Advice is voluntary.
Kudos / Solution appreciated.
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