Kinda, The front page of Paypal states only that I have a refund amount. It has a button that I can accept the refund, but I don't know where that would go.
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though). https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary. Kudos / Solution appreciated.
I think I need to clarify. "Shop in stores using the money in your balance and get cash at ATMs with the PayPal Cash Card. Request this debit card" The button stated that money is waiting for me to "accept this money". You are right that in all other cases my refunds returned to the card that was used. In this case, the money has been there since Oct 21, 2021. I'd prefer not to obtain a debit card, what I'd love for them to do is to apply it to my next purchase in paypal. Is that doable?
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
