I had a pending payment stopped, and they took the money anyway a day later?

Sabrini
New Community Member
I bought a shirt from fan made fits, and now they are taking money from my account without my approval. I had their pending payment stopped, but it went through.
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1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hi @Sabrini!

Thanks for joining the PayPal Community and taking the time to post. 

I understand you have experienced an issue with a recent payment. If the order was canceled with the merchant, but the charge was completed, PayPal may be able to help. For this, please reach out to our Customer Support for additional help. You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

Thanks!
 

- Ashley


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