I got this mail. At the time of reciving payment

bubun96
New Community Member

 Before we can deposit the payment into your account, we need a bit more information about your account or recent transactions. To provide that, just log in to your account, and go to your account overview. Select the More menu, then choose the link that takes you to our Resolution Centre.but nothing find there. What to do? How can i solved this problem?

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2 REPLIES 2

PayPal_Ayesha
Moderator
Moderator

Hello @bubun96,

 

Welcome to the community and thank you for your post. 

 

I understand your concern about the receiving payment. In this case, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options so that our advisors can look into your account and help you accordingly.

 

I hope this helps.

Ayesha


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