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I changed the e-mail and don't receive money. money, transactions, don't receive, haver a problem

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kteit
New Community Member
Posted on

I changed the main  PayPal e-mail but forgot change the mail on airbnb, now I see that airbnb is sending money to the old e-mail address, but I don't receive it to my PayPal account. How can I receive  the money? Or what should I do?

1 REPLY 1

I changed the e-mail and don't receive money. money, transactions, don't receive, haver a problem

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PayPal_Bindu
Moderator

Hello @kteit,

 

Welcome to our community and thank you for your post!

 

I understand your concern about receiving payments to old email address. The payment would be pending or unclaimed if it was sent to an email address that isn’t registered to a verified PayPal account. You can still get your money by adding and confirming your old email address in your PayPal account. 

 

I hope this information helps!

Bindu

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