I cannot find a recurring payment

[corina_imbisi]

I cannot find a recurring payment in Automatic Payment, in order to cancel it. I don't have the Tab Tools either.

When I go to Pre-approved payments, it says I have nothing set yet. Which is untrue, since I have been paying it monthly since May.

Thank you

[PayPal_JonK]

Hello @corina_imbisi,

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues finding an Automatic Payment to cancel it. Here's a Help Center article to help walk you through that process: How do I cancel a subscription I have with a merchant?

Hope that helps!

 - Jon K