I cannot accept or decline a friends and family transfer that was sent to me
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It shows "youve got money" and then click here to "accept" ...but when i try to accept it goes to a 404 error screen that reads:
"Sorry about that.
Looks like something went wrong on our end. Try again in a minute or two."
Things ive tried before posting:
1, Clear cache and cookies from browser - same results
2, Switch to new browser - same results
3 try using the PP App - same results
also, we havent used this account in a while...but theres no "issues" with it.
Thank you for your help
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Receiving Money
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Same issue, been trying all afternoon without success. Same attempts to fix, tried 4 different browsers and 2 different devices, cleared all cookies. Still nothing and the transfer is urgent. Am at the hair tearing stage now.
UPDATE:
Went to the Resolution Center to raise a case. Got the identical message, something went wrong blah blah so I can't even raise a case.
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Hello @D206, @sallyburns,
Welcome to our community forum and thank you for your post!
Sorry to know that you're not able to claim the payments sent to your account. I recommend you to contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
I hope this information helps!
Bindu
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