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I can't send money

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tofuriin
Contributor
Posted on

I was unable to complete a payment request because a popup that said "You can't send money right now. It looks like there's an issue with your account." showed up. I am unsure what the problem with my account is and I cannot send money to other people either. I would like to be able to send money again. I no longer need to complete the payment request because it has been cancelled and I asked a friend to help me pay it forward for now and I am looking to reimburse them soon. This happened when I first linked my new credit card when I was told I had withdrawal limits. I proceeded to go through the steps that were required to fix that, and ever since I completed and fulfilled them I've been unable to send anyone funds at all. I tried removing the card, it didn't change anything. Please help.



3 REPLIES 3

I can't send money

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kernowlass
Esteemed Advisor

@tofuriin 

 

Did you confirm your card after linking it?

https://www.paypal.com/id/smarthelp/article/where-do-i-find-the-paypal-code-to-link-and-confirm-my-c...

Also does the billing address of the card match your paypal account address?


Advice is voluntary.
Kudos / Solution appreciated.

I can't send money

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tofuriin
Contributor

I did. I also did make sure the billing address was correct. I reached out to Paypal support on twitter and I am waiting for an email response for my problem. They have let me know that there might just be a limitation on my account

I can't send money

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Topshow4real001
Contributor
Hi tofuriin Please were you able to transfer your funds eventually? I'm facing the same issue right now! Looking forward to your response. Thanks

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