I can't see my transaction in my PayPal history but I see it in my bank account history

jaegerjaqu
New Community Member

Hi everyone! I bought an item from eBay and I paid via PayPal. When I paid, paypal just spun .. I see the transaction in my bank account history but I don't see it in my Paypal history.. What can I do?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @jaegerjaqu,

 

Welcome! Did you possibly checkout as a guest? If so, you normally will not see that transaction in your PayPal account. If you didn't check out as a guest, and you're still not seeing the transaction in your account history, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

 

Best wishes!

 

 - Jon K


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