I can't recieve payment to my wallet

[opheliaa]

Hello guys,

I have a problem and I wish someone could help me .. I am from Egypt and according to this page I'm able to receive payment to my paypal account .. My account is verified and I have a credit card on it and I use my account to shop online regularly without a problem .. But when someone tried to send payment to my account today the process failed and he received this message "Sorry, this payment can’t be completed due to regulations.
If you continue to encounter problems, please contact customer service." .. so where is the problem? I should be able to receive payment! who should I contact to solve my problem? ..

Thanks in advance

[sharpiemarker]

@opheliaa 

Could be your sender's PayPal account can't send money or have an issue. I don't see any policy change for Egypt not being able receive payments. Where is the sender based?

[opheliaa]

I don't know the sender location but the issue isn't from his side because he has more than a thousand successful trade through Paypal and always sending payment to everyone .. I just wanna know what prevents me from receiving payments .. thanks for your reply anyway 🙂 .. I wish someone could help me ..

[Coinbunce]

Can’t recieve payment or request for payment in my paypal

[hossam100hassan]

hello opheliaa
did you solve the problem ?
iam from egypt too and have the same problem today 😞

[PayPal_Donna]

@hossam100hassan,

Welcome to the PayPal community and thank you for your post. 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

-Donna

[collo75]

I recently discovered a list of paypal major shareholders contact information lets see how they feel when I share my complaints with them 👍

[collo75]

Suck on that paypal 😁