I can't pay online with my balance and have to add and pay via credit/debit

chrismuhm
New Community Member

Hello community, I have a question, I have enough balance in USD, but sometimes I just can't pay online with the balance and have to add and pay via credit/debit card when paying with paypal, someone knows why?

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1 REPLY 1

PayPal_Adam1
Moderator
Moderator

Hello, thanks for posting to our Community. I'm sorry to hear about the trouble you've had recently with your account. Payments can often be blocked or declined if we detect any unusual or suspicious activity.
We decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time.

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