I can not send money and I can not connect any card

Benidaniel
New Community Member
After opening up the account I connected a visa card from Revolut and I was sending funds and just after two sends it says transaction couldn't be completed at the moment, and I tried to change the card not it doesn't even let me connect to card not it will let me send to friend by PayPal. Please it is urgent, I tried calling but I don't speak Italian and I couldn't get any emails to directly explain my issues
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Benidaniel,

 

Welcome to PayPal Community Forum and thank you for posting here!

 

I am sorry to know that you're having issues sending money and adding your financials. Based on the information that you provided, please be advised that our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. For this situation, please try again at later time. If the issue persists, kindly check the Resolution Center to see if there are notifications about your account status. If not, you may have to contact PayPal Customer Support Team through the available contact options on our website. Support is also available DM on Twitter or Instagram or a PM on Facebook.

 

Regards,

Ayesha


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