I am receiving emails of PayPal payment but not appearing in my wallet? Where is the money?

snulia
Contributor
Contributor
My friend is sending me money through PayPal but it is not appearing in my wallet. It is a new account
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@snulia 

 

Have you confirmed your email address?

https://www.paypal.com/au/cshelp/article/how-do-i-confirm-my-email-address-HELP138

 

Secondly make sure the sender is spelling your email address correctly without any spelling errors.

 

Lastly are they sending AUD or another currency?


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snulia
Contributor
Contributor
Yeah I have confirmed email Address and bank account! I am getting the email notification that ‘this person has sent you $$ on PayPal’ bht it’s just not showing up in wallet
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snulia
Contributor
Contributor
Oh sorry, it is in AUD
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kernowlass
Esteemed Advisor
Esteemed Advisor

@snulia 

 

That is odd then, all I can think of is that she has mis-spelt the email address in some way? Check with your friend?


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