I NEED HELP

Lawrexyer
Contributor
Contributor

I cant send money as friend with paypal balance , And i can send money with Paying for an item or service and buy direct shop with paypal. Please someone help me

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lawrexyer 

 

Check with your card company to see if the card can accept withdrawals and if it is enabled for online use.

 

Wait a few days without logging in, then try to re-link bank account again, once.

 

If the problem is still happening, contact customer services:

 

Contact customer service:     

https://www.paypal.com/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal      


Kudos & Solved are greatly appreciated. 🙂

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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lawrexyer 

 

Not all countries can send friends and family payments so if the option is not available, it is not.

 

The option  on the personal menu on PayPal Indonesia homepage says “Send Payments: Send payments for work done”

 

We’re you able to send a friends and family payment before from Indonesia?


Kudos & Solved are greatly appreciated. 🙂
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Lawrexyer
Contributor
Contributor

@sharpiemarker 

I try to send same country i got messeage " Your payment was denied"

I got this problem when on 12 may i have fund and sent it to my bank, But idk why the fund not successfully transfer.

And i got this messeage from paypal "An electronic funds transfer from your PayPal account to your bank account has been declined for the following reasons Invalid Bank Account Information"

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lawrexyer wrote:

I got this problem when on 12 may i have fund and sent it to my bank, But idk why the fund not successfully transfer.

And i got this messeage from paypal "An electronic funds transfer from your PayPal account to your bank account has been declined for the following reasons Invalid Bank Account Information"

Then your bank information could be incorrect or not valid and the transfer declined.

 

Did you enter a card number as the account number instead of the bank account number? Did you enter correct bank account number but the wrong bank code. Some people make that error. You can try removing the bank account, double the bank info and enter it again.

 

Remember, in Indonesia (ID), you have many options to withdraw: local bank account, US bank account, and to cards.


Kudos & Solved are greatly appreciated. 🙂
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Lawrexyer
Contributor
Contributor

@sharpiemarker 

I cant add my card to my paypal because decline, And i try to linked again my bank account but i see the messeage "We're sorry. We're not able to process your request right now. Please try again later."

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lawrexyer 

 

Check with your card company to see if the card can accept withdrawals and if it is enabled for online use.

 

Wait a few days without logging in, then try to re-link bank account again, once.

 

If the problem is still happening, contact customer services:

 

Contact customer service:     

https://www.paypal.com/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal      


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

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