I HAVE NOT GOT THE HELD AMOUNT FROM A CHARGE BACK YET!

[mo133]

MY CUSTOMER SAID HE HAS CANCEL HIS CHARGE BACK AND HAS PROVIDED PROOF
BUT I HAVE NOT GOT THE HELD AMOUNT YET

Please help em

[kernowlass · Accepted solution]

@mo133 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[mo133]

thanks man helped alot

[iamjohnrex]

@mo133 did you get the money back? I have the same concern :-(. It's a held amount but 2 months have passed, nothing returned yet