I CAN'T WITHDRAW TO MY MPESA FROM PAYPAL

lyavala
Contributor
Contributor
I have been trying to withdraw from paypal to my mpesa but this is what they are telling me: Oops, the withdraw could not be completed. We were unable to capture the funds... What should I do?
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1 REPLY 1

PayPal_Craig
Moderator
Moderator

Hi @lyavala

 

Thank you for reaching out through the PayPal Community.

 

I am sorry if you're running into issues withdrawing to M-PESA. Please make sure that your PayPal and M-PESA accounts are linked up successfully. You'll want to make sure that your phone number, email address, and names match on both accounts. If you still run into issues, you can find additional information here

 

Hopefully, this helps. 
Paypal_Craig

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