I CAN'T WITHDRAW TO MY MPESA FROM PAYPAL
lyavala
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Posted on
Oct-17-2021
06:56 AM
I have been trying to withdraw from paypal to my mpesa but this is what they are telling me: Oops, the withdraw could not be completed. We were unable to capture the funds... What should I do?
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1 REPLY 1
PayPal_Craig
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Oct-19-2021
10:14 AM
Hi @lyavala,
Thank you for reaching out through the PayPal Community.
I am sorry if you're running into issues withdrawing to M-PESA. Please make sure that your PayPal and M-PESA accounts are linked up successfully. You'll want to make sure that your phone number, email address, and names match on both accounts. If you still run into issues, you can find additional information here.
Hopefully, this helps.
Paypal_Craig
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