How to cancel pending payment?

lionking2208
Contributor
Contributor

I bought the game on steam and the payment is pending, in the meantime I bought somewhere else and now I want to cancel the payment, but there is no option anywhere

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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@lionking2208 

 

You would need to cancel with the merchant and request that they don't capture the pending payment so it times out at 30 days or earlier if the merchant can void it.


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lionking2208
Contributor
Contributor

There is no record of my purchase on steam, my money is on paypal and its pending.. i want to cancel pending on paypal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lionking2208 

 

Then if the merchant does not capture it then it will time out at 30 days.


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lionking2208
Contributor
Contributor

i dont want to wait 30 day, that is my money and i want it back

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lionking2208 

 

🤔


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SasukeVita
Contributor
Contributor

i have pending payment on 24 Feb

 

pending payment only shows in notification, it does not appear in summary activity

 

today the pending payment notification is disappear with no trace and i still not get money back

 

do i still need until wait 30 days?

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lionking2208
Contributor
Contributor

My notification is also gone and i didn't got my money back.. what is going on? how can i contact paypal other than calling them on the phone? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lionking2208 

 

Then if the merchant voided it the funds should show back in your funding source in a few days. 


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