How to cancel/contest payment that has just gone through? suspecting scam.

hands_open
New Community Member

I saw this video on facebook for a beautiful wind powered art on sale and went to the website, after buying through paypal I got adds on my feed from different sellers listing the same thing under different titles.

I've done a little looking and am now suspicious of the seller and think its best to get on top of it as I dont expect a response to my email.

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1 REPLY 1

PayPal_Sean
Moderator
Moderator

Hi hands_open, Welcome to the community forum and thanks for posting. I'm sorry to hear that you have had a bad experience buying online. However, you can contact the merchant and ask for a refund or you can file a dispute in the Resolution Centre of your account. If you purchased something and would like a refund because you haven't received it, you can file a dispute. Here's how to file a dispute: https://bit.ly/2QhoExR. I hope this information is helpful. Sean

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