How do I enter an amount in the Refund Request Form... nothing seems to work.

gwsoukup
New Community Member

I'm trying to enter the amount on Refund Request Form and nothing works right.  Any insight?

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1 REPLY 1

PayPal_Dani
Moderator
Moderator

Hello @gwsoukup,

 

I'm glad you joined us here on the PayPal Community Forums. I know it can be frustrating when you're having trouble requesting a refund, but I'd be happy to help you. While there is not a direct refund request option on PayPal, you can always reach out to the seller via email to ask them for an email. Or if there is an issue with the purchase you made, you can dispute the payment, and we will work to help ensure you either got what you purchased or your funds back. You can find information on getting a refund issued in our PayPal Help Center here: How do I request a refund?

 

I hope that this information helps you get your refund in a timely manner. 

 

- Dani
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