How can I get my money back now that Paypal has applied a reserve?

[peters3865]

Although I am hardly using Paypal any more since E-bay went over to Managed Payments, Paypal has suddenly applied a reserve on my account of 100% of receipts up to $1983 (why dollars as this is a £ sterling account)?  Why?  How do I get my money back?  I tried contacting them but I couldn't get through to a real person and the chat just gave useless template answers.

It is a rolling 90 day reserve so at 90 days does that mean I can get my money back?  It wasn't even trade related money- it was money sent by my wife to balance our shopping account!

This is outrageous behaviour by Paypal- why has more fuss not been made about this?

[kernowlass]

@peters3865 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[peters3865]

Of course I tried contacting customer service, at least 3 times, but I just got useless template answers and each chat person (robot?) I communicated with said nothing could be done.  Nobody has given any reason why after 16 years of using Paypal, often in the past with some quite large amounts of money, they would treat me in this way.  No explanation, no reason.  It makes no sense why they would deliberately throw away customers like this, as I will most certainly never trust Paypal again.