How can I get a receipt so the seller gets paid

Shelley65664
New Community Member
Please help how I can get a receipt
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shelley65664 

 

NEVER CONFIRM RECEIPT IF YOU HAVE NOT GOT YOUR ITEM YET.


If its marked as completed in your Paypal account then you have paid. The fact its pending OR ON HOLD on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they are still obliged to issue a refund if they lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back.

If they refuse to send item/service then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability

 

iF YOU RECIEVE YOUR ITEM AND YOUR SELLER HAS MARKED THE TRANSACTION AS PROCESSED THEN YOU MAY GET AN EMAIL TO CONFIRM RECEIPT, THAT IS NOT ALWAYS AVAILABLE OR GUARANTEED, IF NOT HE WAITS 21 DAYS AS PER LINK.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shelley65664 

 

NEVER CONFIRM RECEIPT IF YOU HAVE NOT GOT YOUR ITEM YET.


If its marked as completed in your Paypal account then you have paid. The fact its pending OR ON HOLD on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they are still obliged to issue a refund if they lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back.

If they refuse to send item/service then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability

 

iF YOU RECIEVE YOUR ITEM AND YOUR SELLER HAS MARKED THE TRANSACTION AS PROCESSED THEN YOU MAY GET AN EMAIL TO CONFIRM RECEIPT, THAT IS NOT ALWAYS AVAILABLE OR GUARANTEED, IF NOT HE WAITS 21 DAYS AS PER LINK.


Advice is voluntary.
Kudos / Solution appreciated.
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