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How can I communicate with the client when there is no Email address shown on the order?

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SerenitySam
New Community Member
Posted on

I can write to the client because the Email address of the client is not on the order? I need to tell and or ask the client some things about their order. So how can I communicate with them?

1 REPLY 1

How can I communicate with the client when there is no Email address shown on the order?

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Kanth4
PayPal Employee

Hi @SerenitySam 
The Activity Page allows you to check the status and details of any transaction.

Here’s how to find the merchant’s contact information:
1. Log in to your PayPal account.
2. Click Activity.
3. Click on the transaction for details.

Thanks,
Kanth4

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