How can I Update the status of your service or virtual product sale?

[George10105]

How can I Update the status of your service or virtual product sale?

[sharpiemarker]

@George10105 

Here’s how to add tracking information or change the order status: 

1. Go to your Activity. 
2. Find the transaction you would like to update, then click Get your money. 
3. If you sold a product, select Product to add tracking information or print shipping label directly. 
4. If you sold an intangible item or service, select Service or virtual product to confirm order status. 
5. Click Submit. 

[Trajelyn29]

Hi, I'm done updating and it says I can get my money after 3-7 days, but why is it will be available after 21 days? thanks for help..

[kernowlass]

@Trajelyn29 

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.