I have two sales where they are still holding my money, both packages arrived days ago and i put the tracking numbers in so I think they know that. I need help idk how to get them to release and I need the money to help with textbooks. All the PayPal assistant says is put a tracking number in, I did that forever ago.
Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers. If completed and no funds are released then contact c.s. and request manual release of funds.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
