Hi, I received a refund, but I can't find it anywhere in my PayPal balance.

[Calixtus]

Hi, I received a refund, but I can't find it anywhere in my PayPal balance, or even in my bank account. Where is the money, do I have to wait awhile for it to be transacted or something?

[kernowlass]

@Calixtus 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/sg/smarthelp/article/how-can-i-view-the-status-of-a-refund-on-my-paypal-accou...

[Calixtus]

So does that mean I got to wait for the transaction to my bank account?

[PayPal_RebeccaN · Accepted solution]

Hi @Calixtus, 

Thank you for posting in the PayPal Community!

Correct, if you paid using your bank account originally, your refund will be credited to your bank account. 

A refund to your bank can take 3-5 business days. 

I hope this helps, have a nice day! 

-Rebecca.