Help 2 euros commissions

FeedTheFed
New Community Member

Hello! I checked my bank account and everytime i make a payment i got a 2 euros commision, for example, i payed 145 euros and got another 2 euros took from my account

Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @FeedTheFed

Welcome to the PayPal Community! 

It sounds like there might be a fee assessed when you're making a payment, and I'm sorry to hear that. If you see the fee on PayPal and in your bank, I suggest reviewing this Help Center article as well as our Fees page to determine why it might have been assessed. 

If you only see the fee in your bank account, and it's separate from your original transaction, then that would be a fee charged by your bank. (Any fees assessed by PayPal would be added to the payment, so you'd only see one debit in your account.) If your bank charged the fee, please reach out to them directly to find out more. 

If you find it was a PayPal fee and you're still uncertain why it was assessed, please reach out to Customer Support through one of the options here

I hope you find out what happened! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.