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Guest account refund eBay Paypal

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malyousif
New Community Member
Posted on

HI

I made an order that did not arrive with eBay paid with credit card, eBay issued a refund with PayPal guest account, and requested me to contact PayPal to claim it, every time I reach PayPal they says that they can’t access this guest account/ticket id information and that I have to reach eBay for that,, eBay says same thing that PayPal need to allocate this amount, it has been nearly 2 months and I’m running in circles between eBay and PayPal without getting the refund, can someone please help me here

thanks

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