Funds being Held when Item delivered?

[Kev7274]

Sold an item and the buyer paid in a timely manner. Funds were on hold for some reason and I had a message that if I would add tracking info,the funds would be released within one day of delivery confirmation. That delivery date was two days ago and funds are still being held. Why haven't the funds been released?

[kernowlass]

@Kev7274 

Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Kev7274]

As mentioned,item showed delivered two days ago and the buyer verified. Wasn't aware of the FB message option,thanks.