Funds are still on hold status after 21 days

Nics3_
New Community Member
Hello! I need your help regarding on my funds PayPal put it on hold since August 24, and today the scheduled for releasing date but the funds are still on hold. Thank you!
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2 REPLIES 2

louie1313
New Community Member

same, and why do we get the money on hold in the first place though, 9u6

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PayPal_Ayesha
Moderator
Moderator

Hello @Nics3_ and @louie1313,

Welcome to the community forum and thanks for posting! 

I understand your concern about the payments. I know how important it is to have the funds at the right time. PayPal may place a hold on funds for a variety of reasons, but you may have options to help release the funds sooner than the standard 21 days hold time. Here's a great Help Center article on Why my Payment is on Hold and how to Release my Payment on Hold. If it's been more than 21 days, kindly reach out to our customer support team through the available contact options on our website so that our advisors can look into your account and help you accordingly. I hope this gets sorted.

Regards,
Ayesha
 


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