Friends and family scam

GeorgeTroullis
Contributor
Contributor
Hello I got scammed I have all the evidence so basically Mary from Facebook team told me to send some money to friends and family and I got scammed I open a disipute and it's closed what we can do for not losing my money ? I have all the proofs to send please help me !
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@GeorgeTroullis 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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GeorgeTroullis
Contributor
Contributor
I already speak with my bank and they told me that I have to speak with Paypal so I just lost my money?
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GeorgeTroullis
Contributor
Contributor
Is there any way to take my money back ?
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