Failed transaction

Maitreyee
New Community Member
Error message : There’s a problem with the info you entered, please try again. Every time I try to transfer or if someone tries to transfer to me. Please help.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maitreyee 

 

Hard to advise with so little information.

 

Have you confirmed your email address?

Any limitations?

Sent or received before?

Verified your account?

Funding sources linked and which have you added?

Did you confirm them all?


Advice is voluntary.
Kudos / Solution appreciated.
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Giluda
New Community Member
Hello I have also the same problem. I linked my Revolut bank account, today it has been confirmed and when I try to transfer money from PayPal to Revolut I am receiving an explanation mark and a message “righ now we are not able to complete the transaction” Any ideas ?
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PayPal_Ayesha
Moderator
Moderator

Hello @Giluda,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while transferring funds and I understand this can be frustrating.  To provide a safer online payment network, every action through PayPal is reviewed before it's approved. Occasionally, an action won't go through due to the various precautions we take to improve the transaction safety. In this case, I would recommend you to try again at a later time. If the issue still persist, kindly check the Resolution Center to see if there are any notifications about your account status.  Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 


Regards,
Ayesha


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