Failed transaction

[Amy225]

My Mpesa paypal top shows failed transaction. Will safaricom reverse my money?Mine is an urgent transaction and waiting 3 days is torturous.

[TasleemaJ]

Hi @Amy225.

I understand that your Top-Up transaction initiated on the M-Pesa account has failed. Please get in touch with M-Pesa Support Team for more information on the reversal status of the transaction.

Thanks and Regards,

TasleemaJ